Page 23 - PR5_Toolkit_EN

o Condemns a significant part of the population to the risk of social and labour market
exclusion,
o Hinders access to public participation and consultation,

o Increases the risk of citizens' exposure to large-scale misinformation.

The Strategy Italy 2025 sets out a clear horizon for "inclusive and sustainable development" as it
defines a course of action that moves towards the challenge of an ethical, inclusive, transparent,
and sustainable innovation for social well-being. This vision entails:

o an effort to improve people's digital capabilities,
o an ethical, responsible, and non-discriminatory technological development which is

guaranteed by the state,
o affording citizens, the possibility of life-long training so as to access the jobs of the
future.

“Repubblica Digitale”, the national strategy for digital skills, is at the heart of this challenge. Digital
skills are the pivot for social and economic growth, but they need the fulfilment of three sustainable
and long-lasting changes:

o the population is acquiring more and more digital awareness and is, therefore, able
to make the most of digital technology by developing an "ethical awareness” in the
use of technologies,
o public administrations and enterprises are compelled to improve the services that 23
they provide. The user is at the center, as a responsible actor. This change of
perspective requires a radical transformation of production processes, which, on the
other hand, demands both specialized digital skills and widely common digital skills,
starting, for instance, from thee-leadership of managers who have both "business"

and digital transformation skills,
o the educational system is built to meet the needs of (digital) skills development
following an ongoing training path according to the various phases of one’s personal
and working life.

Growth, closely linked to the development of digital skills, can only take place within a virtuous circle
where all stakeholders and in particular all public institutions and the public sector, leading as a
driving force, raise the level of expectations in terms of quality needs and commitment to the

change and "leap" that digital transformation requires. the entire population, but also as part of
policies aimed at reducing inequalities and guaranteeing sustainable cities and decent jobs.

4.2 PORTUGAL

Within the Portuguese adult education many organisations are engaged in providing support to
upskilling of adults and providing solutions for basic digital literacy in line with the Portugal Digital
program. That covers support for creation and management of an email account, developing the
ability to search online, and to consult and use the digital public services, access to services, such as