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11. EFFECTIVE COMMUNICATION AND COLLABORATION
Cases of application for the job market
B.
In my role as a buyer for a company with
various suppliers, I often face quality
problems with the products we receive.
The production team faces challenges due
to these issues affecting our final
products. Most suppliers cooperate well,
except for one who is difficult to work with
but supplies unique products vital for our
business.
To address this, I meticulously prepare all necessary details and facts
regarding the quality problems. Following our company procedure, I send a
professional and neutral email requesting an urgent online meeting with their
management.
During the meeting, I maintain a positive attitude and calmly present the
impact of these quality issues on our production and customer deadlines. I
acknowledge their past collaboration and focus on the business impact
without accusations. Despite their distant approach, I propose a plan with
clear actions, deadlines, and our support to resolve the issue.
The aim is to find practical solutions without depending on a friendly
relationship. The plan includes our commitment to help them meet
requirements by adjusting payment terms and sending quality specialists to
prevent future problems.
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