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1.  Creation of comprehensive and accessible digital solutions to improve learner access.
                2.  Introducing necessary ICT (Information and Communications Technology) such as Virtual
                    Learning Environment (VLE) platforms.

                3.  Enhancement of FET data and its linking to external databases to track outcomes.
                4.  Modernisation of the management, financial administration and other information systems.

            It  is  expected  that  the  implementation  of  this  comprehensive  strategy  will  establish  a  digitally
            transformed FET system able to offer a large portfolio of flexible opportunities.


                             Why is relevant for adult educators and adult education centers?

                                     Why this case study is a success / best practice?

            A  comprehensive  approach  to  digital  transformation  –  which  encompasses  digital  solutions,

            necessary  ICT,  data  enhancement  and  information  systems  modernisation  is  relevant  for  adult
            education centres as it ensures enhanced learning experience, accessibility and inclusivity, cost-
            effectiveness and data-driven decision-making. In summary, a comprehensive approach is crucial
            for adult education centres to stay competitive and meet the diverse needs of their learners.


            5.18 SERBIA

                                                    Raise awareness

            Adult  education  in  Serbia  is  provided  by  3  types  of  institutions:  general/vocational  education   44
            schools,  public  services  (such  as  the  National  Employment  Service)  and  publicly  recognised
            implementers (including licensed nongovernmental organisations). The state remains the primary
            catalyst  for both  the  development  and  implementation  of digital transition.  Adult  learning  and
            training  projects  developed  by  the  National  Employment  Service  could  serve  as  an  example  of
            positive practice. In 2018 for instance, this institution held IT training classes for 300 unemployed

            learners.

            However,  the  key  to  further  advancement  of  transition  to  digital  education,  according  to  the
            government, is associated with promotion of adult learning as such. Raisin the social awareness can
            help the learners to realise their potential and recognise the need for digital tools. This was one of
            the goals of the “Second chance” project. Between 2011 and 2013 it provided adult participants –

            who had dropped out from primary schools – with supplementary education.

                             Why is relevant for adult educators and adult education centers?

                                     Why this case study is a success / best practice?


            The  case  of  Serbia  indicates  that  the  concept  of  continuous  digital  education  needs  consistent
            promotion. The goals of educational programs and initiatives can only be achieved when the need
            for acquisition of essential skills is widely recognised. Raising awareness on the challenges of today’s
            digital age can therefore be beneficial for both adult learners and adult educators.
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